Return Policy

Every effort will be made to ensure your satisfaction with your kngifts purchase.

We accept returns on most orders within 30 days of initial delivery (except for personalized and custom orders).

Since each piece of kngifts is individually handcrafted to order, with the specific size and gold color of the customer choosing, all returns will incur a 20% restocking fee.

**Personalized and custom orders cannot be returned

**Diamond engagement rings can't be returned

**will only cover shipping costs incurred in returning the product(s) if the return is a result of our error. 

• Buyer can return or exchange this item
• Buyer must return item within 21 days of delivery
• Buyer is responsible for return shipping costs
• Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@kngifts.com.

CANCELATIONS:

Cancellations can be requested free of charge within 24 hours. After 24 hours of purchase, a 25% restocking fee will be deducted from your final refund.